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MANAGED IT SERVICES

Complete IT support at a Fraction of the Cost of an Internal IT staff.

Managed IT services allow you to stay hyper-focused on expanding your business's core competencies and revenue growth. Telsat Engineering SSolutions helps Small, Medium and Large businesses complete day-to-day tasks from help desk support, cloud computing, network management, backup and disaster recovery, patch upgrade/update management, operations integrations.

Telsat Engineering Solutions IT Managed Services program is specifically designed for business owners who need solid IT support but do not want or need the cost of an expensive in-house IT team. It provides business owners with all the services of a complete corporate IT staff ranging from CIO to desktop technicians on a 24×7 basis where you can talk to a real live local person who can walk you through your IT issues.

The services we offer

  • 24X7 Help Desk support.
  • Daily health checks (e.g. event log, disk space & CPU monitoring).
  • Cost-effective solutions.
  • Data Protection—Back-Up and Verification.
  • Software Development.
  • Full service management of one or many IT functions.
  • Virus detection, elimination and protection.
  • Enhanced security and compliance.
  • Computer and server repair and updates.
  • Computer and server upgrades.
  • Unix and Linux support.
  • Mac IOS support.
  • Microsoft Windows support.
  • Virtual Server and Virtual PC support.
  • IT equipment leasing to decrease cash flow requirements.
  • Remote and offsite backups.
  • A Local Help Desk to deliver immediate response and resolution of tickets.
  • Internet support.
  • Industry leading edge consulting recommendations.
  • Programming.
Service Illustration
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Your business needs. Covered.

Basic

Easy cloud desktops and cybersecurity protection with 24x7 local IT support.

  • Virtual Desktops with 24x7 Connectivity Support
  • 24x7 Network Monitoring
  • Endpoint Detection and Response with Security Operations Support
  • Security Awareness Training
  • Microsoft Office 365 Management
  • Backup Management and Optimization

Premium

Complete IT management, cybersecurity, and helpdesk services for all your employees.

  • 24x7 Unlimited Technical Support for Employees
  • 24x7 Unlimited Technical Support and Guidance for IT Staff
  • 24x7 Network Monitoring and Maintenance
  • On-Site Support
  • Endpoint Detection and Response with Security Operations Support
  • Security Awareness Training
  • Microsoft Office 365 Management
  • Risk Management
  • Backup Management and Optimization

Standard

Lessen the burden on your IT department without the cost of helpdesk services.

  • 24x7 Unlimited Technical Support and Guidance for IT Staff
  • 24x7 Network Monitoring and Maintenance
  • Endpoint Detection and Response with Security Operations Support
  • Security Awareness Training
  • Microsoft Office 365 Management
  • Backup Management and Optimization